Thursday, December 13, 2012

Best customer care response module

eureka forbes customer care
Trying to get a broken or a not working water purifier serviced is one of the most frustrating experiences And the issue gets even more exasperating if the problem does not get resolved in the first attempt. Most often, you don’t know who else to turn to, or there are no means to escalate the issue within the company. Thankfully, that’s not the case with eureka forbes customer care. Here’s an example of a service request for Aquasure water purifier.

The customer first registered a complaint with the Eureka Forbes customer care helpline which promised to address the problem within 48 hours. But when the problem was not resolved satisfactorily, the customer was able to send an online redressal form to the head of customer care. When the issue was still unresolved, the customer sent his complaint to the Council for Fair Business Practices (CFBP). And as a final step, the customer could call and talk to the company ombudsman, the highest authority for complaint redressal.
aquasure water purifier


The Eureka Forbes customer care with over 5800 company trained technicians and 1,100 service centres, promises and delivers exceptional and extremely responsive customer care. With a product like aquasure water purifier, which is designed with advanced technology – initially created by NASA for use in space, the possibility of a serious problem is not expected. However if does arise, then Eureka Forbes customer care will surely take care of it.

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